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Operations management: Improving customer service

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The contents of this book:
1. Introduction to Opertions Management
2. Customer Needs and Expectations: New Ideas about Demand
3. Translating Demand into Orders
4. Translating Planed Orders into Outcomes, etc.

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Ketersediaan

2024-3439

658.5 Sch o

Perpustakaan Diplomasi

Tersedia

Informasi Detail

Judul Seri

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No. Panggil

658.5 Sch o

Penerbit

Boston : Richard D. Irwin, Inc.., 1991

Deskripsi Fisik

xvii, 926 pages ; illustrations ; 24 cm

Bahasa

English

ISBN/ISSN

0-256-08240-5

Klasifikasi

658.5

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

ed. 4

Subjek

Production management

Info Detail Spesifik

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Pernyataan Tanggungjawab

Richard J. Schonberger

Versi lain/terkait

Komentar

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