Text

Service operations management

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The contents of this book:
1. The Nature of Service
2. Supporting the Service Encounter
3. Flows, Bottlenecks, and Balance
4. Bottlenecks in Space and Time: Layouts and Variability, etc.

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Ketersediaan

2024-3383

658 Sch s

Perpustakaan Diplomasi

Tersedia

Informasi Detail

Judul Seri

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No. Panggil

658 Sch s

Penerbit

New Jersey : Prentice Hall., 1995

Deskripsi Fisik

xiv, 406 pages : illustrations (black and white) ; 24 cm

Bahasa

English

ISBN/ISSN

0-02-406811-X

Klasifikasi

658

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

Service industries--Management

Info Detail Spesifik

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Pernyataan Tanggungjawab

Roger W. Schmenner

Versi lain/terkait

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