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Mainstreaming cybersecurity: lessons learned from ransomware attack in The Ministry of Foreign Affairs
We are living in the era of a digitally hyper-connected world where cybersecurity is becoming a front and center issue for all of us, not only in the hands of IT officers or specialists.
Recently, the Ministry of Foreign Affairs (MFA) of the Republic of Indonesia faced a serious bracing of its computer system, forcing it to shut down for almost three months, from the last week of January 2022 until March 2022. While the Ministry’s IT center (Pustik KP) successfully cleaned up the system and returned the system to normal operation, the disruption reverberated throughout all the Ministry’s staff and units. For instance, the disruption had created a long queue for applicants for Consular services, which in turn generated public uproar on social media.
On the international stage, the volume and sophistication level of cyber-attacks increase all the time. According to the US Cybersecurity and Infrastructure Agency (CISA), as of 2021, there have been ransomware attacks every 11 seconds, a dramatic increase from every 39 seconds in 2019.
Some countries and regional groupings are taking immediate actions to address cybersecurity challenges, including in the area of cyber diplomacy. For instance, the European Union (EU) is creating a joint diplomatic response called the cyber diplomacy toolbox. Meanwhile, in early April 2022, the US Department of State (DOS) for the first time in its history launched The Bureau of Cyberspace and Digital Policy which specifically handles the issue of cybersecurity.
Against this backdrop, this paper aims to propose analysis and policy recommendations on how the Ministry of Foreign Affairs should develop strategies and measures to become resilient against cyberattacks, achieved by both internal and external strategies.
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