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The ideal flexible working arrangement for the postpandemic future of work in the Ministry of Foreign Affairs
Globalization and technological advances are forcing changes in the way we work. This paradigm ushered the 4.0 industrial revolution by transforming digitization in the working system. In essence, digital transformation is included in the national agenda through the President’s regulation Number 95/2018 regarding the electronic-based government system. Referring to the regulation and supporting a work-life balance, the National Planning Agency imposed the idea of flexible working arrangement (FWA) through an ‘integrated digital workplace’ in January 2020, followed by the Ministry of Finance with the ‘flexible working space’ in the same year. The aforesaid implementation is supposed to take longer, but the Covid-19 pandemic has accelerated the process. In this regard, FWA e.g. work-from-home/WFH is implemented by all ministries including the Ministry of Foreign Affairs (MoFA) to mitigate the risk of the pandemic. As the Covid-19 cases have continued to decline, this is necessary to consider the policy of working arrangements in the post-pandemic with good preparation, regulation, and objectives. What would the MoFA’s post-pandemic future of work be like? This study is to recommend the ideal concept of FWA for MoFA in the post-pandemic.
Regarding this, 216 MoFA employees were surveyed about their ideal concept of FWA. 91.7 percent of respondents agreed that hybrid working is the ideal FWA. Flexibility should be both in the workplace and the work hours (flexi-time) according to 57,4% of respondents. Reflecting on the result of the survey and referring to a hybrid work model theory by Hailley Griffis, the ideal FWA should be a ‘remote first and/or office occasional model’ (for the non-physical job), with a hybrid mix/combo policy (through ‘dialog kinerja’). At last, the ideal FWA should comprise suitable policies and guidelines i.e. the appropriate regulation, business process, IT development and security, employees’ scale of priorities for eligibility, and consequences
(reward and punishment).
| 2022-0054 | Sesdilu 73-2022 | Training Materials Repository | Tersedia |
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