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Less physical contact economy: The use of information and communication technology for economic diplomacy in the Ministry of Foreign Affairs of the Republic of Indonesia
This paper examines the use of Information and Communication Technology (ICT) in supporting economic diplomacy at the Ministry of Foreign Affairs of the Republic of Indonesia (MOFA RI) as a continuation of the 4+1 foreign policy priorities. Although many digital tools have emerged over the past two decades to facilitate trade and business, economic diplomacy practice remains largely traditional, with bilateral trade meetings conducted in person and trade missions rooted in physical conferences and exhibitions. The COVID-19 pandemic accelerated the digitalization of economic diplomacy by promoting less physical contact activities. Based on data from MOFA RI's Centre for Information and Communication Technology, the ministry has developed platforms to ease business processes. The study explores how ICT works in economic diplomacy, its degree of success, and its limitations in a less physical contact economy era. ICT functions not merely as an information transfer tool but as a contributor to transforming diplomatic activities, enabling virtual participation when traditional economic diplomacy is constrained by budget or technical limitations. However, traditional diplomacy remains necessary, particularly in negotiations where reading body language and subtle gestures remains important for determining negotiation tactics.
| 2021-0243 | Sesdilu 69-2021 | Training Materials Repository | Tersedia |
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